Privacy Policy

Information We Collect

We may collect the following information when you contact us, request services, book an appointment, or communicate with us:

• Name
• Email address
• Phone number
• Property or service address
• Company name, when applicable
• Appointment or project details
• Messages or support requests you send to us
• Information needed to provide real estate media, managed IT, networking, smart home, or related services

How We Use Your Information

Golden State Visions uses your information to:

• Respond to inquiries and service requests
• Schedule, confirm, and coordinate appointments
• Provide project updates and customer support
• Communicate with you about requested services
• Process bookings, estimates, invoices, or service-related communications
• Improve our services and customer experience
• Comply with legal, regulatory, and business obligations

SMS/Text Message Communications

Golden State Visions may use SMS/text messaging for low-volume, one-to-one customer communication related to inquiries, appointment scheduling, appointment confirmations, service coordination, support requests, and follow-up conversations.

By providing your mobile number and opting in, you consent to receive conversational SMS messages from Golden State Visions. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out at any time. You may reply HELP for help.

Mobile opt-in information will not be shared with third parties for marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How We Share Information

We do not sell your personal information.

We may share limited information only when necessary to operate our business and provide services, such as with:

• Service providers who help us operate our website, communications, scheduling, payment, or customer support systems
• Platform providers, phone carriers, or messaging vendors needed to deliver SMS/text messages
• Vendors or partners involved in completing a service you requested
• Legal, regulatory, or government authorities when required by law

Any sharing is limited to the purpose of providing requested services, operating our business, or complying with applicable requirements.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices

You may contact us to request that we update, correct, or delete your information, subject to any legal or business recordkeeping requirements.

For SMS/text messages, you may opt out at any time by replying STOP. You may request help by replying HELP.

Links to Other Websites

Our website or messages may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Golden State Visions: